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1/8/12

Increasing Tips By Getting Creative

My sister in law works at a coffee shop, and every time I visit, I see an almost-empty tip jar.  Service is great, the baristas do great work, yet people aren't giving that little extra.

Tips = To Insure Prompt Service.  If the person serving you goes above and beyond, you give them a little extra.  In a coffee shop, you usually tip if your drink is fairly extravagant (non-fat triple shot soy latte with extra foam and a shot of hazelnut, anyone?) or if you're wanting your java served fast.

Here, not so much.  And this particular coffee shop is hipster central in Idaho.

Always having a mind towards marketing & helping grow business, I told my sis-in-law about making the tip jar a little less bland.

I saw another coffee shop in a different state do this, and their tips were through the roof.  They made tipping fun by having a daily 'vote for the best' contest where your tip was your vote.

Contests include Batman v Superman, Tupac v Biggie, Mickey Mouse v Bugs Bunny, and more.  It was an awesome idea, and it was extremely successful for that business.

Sis liked the idea, and they implemented the 'new and improved' tip jars the next day.  They didn't change their service (it was already excellent) or their prices, but tips nearly tripled in one day.

All of a sudden there was a fun game to play.  Friends and colleagues would argue about which being better, Country or Rock and Roll, and they would try to out-tip each other.  Customers tipped more, and the low-wage workers who thrive on tips are now taking home more money.

The employees are happier.  The customers are enjoying it.  Everybody wins.

That is, except for the loser of the tip voting...  Sorry Biggie, I voted for Pac.  Gotta support the West Siiiiiiide!!!
Please Share it! :)

21 witty retorts:

Melanie said...

What a great idea...thanks for the smile.

J.Day said...

That's actually a great idea. If I drank coffee, that would definitely make me tip the baristas.

Haven said...

Wow I never would have thought of that! Not that I work in the service industry, but what a brilliant idea.

Michael said...

Awesome idea!

Sub-Radar-Mike said...

Must have been quite the Pac fan, whoever dropped that $10 bill in there!

CT said...

I've seen that before, having people choose between two things for their tip is soooo much more effective then just having a plain tip jar!

D4 said...

What an awesome idea. I'd honestly tip more if I see those around!

Baur said...

haha thats a great idea

in bed with married women said...

this is a little bit genius, lost. again! your mind is cranking right now. (no p tat to cloud your thinking? just a theory...)

Lost.in.Idaho said...

My penis (as well as the rest of me) is tattoo free.

...for now...

Lil Dreamer said...

That is completely awesome!! I wonder what they could generate with choices like Missionary or Doggie??

Just saying.

Thank, Q said...

That is an excellent idea! I'm going to suggest that to a couple of places I frequent!

Shutterbug said...

this is a very clever idea! I just might use this one day! :)

Adsila said...

Aren't you a clever little boy? Hee hee!

G said...

genius idea...

The Tsaritsa a.k.a. Alexandra Naughton said...

That's a fabulous idea, and in the case of Tupac and Biggie, I bet people were willing to part with more than a dollar or two so that their favorite rapper could win. I know I would.

~Jazz said...

I hope they post the winner each day after, so regulars know who won!

Chess said...

I love it! I want to suggest it for this place I love to go eat at. :)

Vinny C said...

Genius! I might have gone with B.I.G. but we'll agree to live & let live. Okay?

Mynx said...

great idea. Tipping isn't really part of the culture here but most cafes have a bowl or jar near the till for loose change.

Lady Estrogen said...

That's great - and I'd probably come back to see the results. lol

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