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8/18/11

Business Tips: Be ready to sell

I am a salesman.  But more than that, I like to think of myself as a business builder.

I help independent business compete with big box chains on a daily basis.

To some, I show this video.  Some get it, some don't.

Do you?


How do YOU feel about shoddy customer service?

10 comments:

  1. not displayed8/18/11, 8:24 PM

    It would be the difference between me buying and walking out the door and buying elsewhere.
    I dont always know every little thing about something I am selling but I sure as heck try to find out if a customer asks. And then I also know for next time

    ReplyDelete
  2. LoneIslander8/18/11, 9:30 PM

    I don't even bother asking for any help. It's just a waste of time for me, I know what I need and I'll get it myself, unless it's in the back then your underpaid ass an get it for me.

    ReplyDelete
  3. Electric Addict8/18/11, 9:33 PM

    LOL that's a great commercial

    plus i love newegg

    ReplyDelete
  4. Pickleope8/18/11, 9:43 PM

    Sadly, I've become accustomed to it. In fact, I'm surprised a person making slightly above minimum wage is even awake.
    As you illustrate, it's the difference between a big box and the independent. When you can see the results of the sale, it gives a person a better sense of pride and makes them feel like they made a difference, and thus, they work harder and make more because of the pride they feel.
    Depressingly, these independents are harder to find.
    Lament.

    ReplyDelete
  5. Sharon Day8/18/11, 10:01 PM

    I feel really old because I remember the days when customer service was taken seriously. Of course, nowadays about 90% of customer service is overseas on telephones that one has to be routed around for 45 minutes to speak to someone who has to reroute you.

    ReplyDelete
  6. Julie Ferguson8/18/11, 10:45 PM

    I have no patience for some snotty nosed kid who doesn't know a hill-of-beans about what they are selling!

    ReplyDelete
  7. AllenTesch8/19/11, 12:17 AM

    I'm used to crappy service. Especially from kids, the ones today know nothing and have never learned to work. Man, I sound old.

    ReplyDelete
  8. Vicky8/19/11, 1:14 AM

    I am dealing with crappy customer service at the moment grrrrrr. Made all the harder because this is a web based business!!!

    ReplyDelete
  9. D48/19/11, 3:48 PM

    I get it. How does anyone not get it? :|

    ReplyDelete
  10. Vapid Vixen8/19/11, 7:58 PM

    Yeah, that sucked but HEY! Upside. He spoke English! Or is that only an issue in Utah?

    ReplyDelete

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